"For any job at any level"

Narrated by Karl Weber.

"Using email in the workplace is a lot trickier than many people think. Just one careless email blunder can seriously damage your reputation and your business. In this program, you’ll learn must-know rules for using email efficiently and appropriately. You’ll discover essential criteria for evaluating your writing before you hit “Send,” so you can be sure your messages are clear, concise, and correct — and that they’ll get read and understood"

DVD