Includes bibliographical references (p. [255]-262) and index.

Introduction: The Statue That Didn't Look Right -- One: The Theory of Thin Slices: How a Little Bit of Knowledge Goes a Long Way -- Two: The Locked Door: The Secret Life of Snap Decisions -- Three: The Warren Harding Error: Why We Fall For Tall, Dark and Handsome Men -- Four: Paul Van Riper's Big Victory: Creating Structure for Spontaneity -- Five: Kenna's Dilemma: The Right-and Wrong-Way to ask People What They Want -- Six: Seven Seconds in the Bronx: The Delicate Art of Mind Reading -- Conclusion: Listening with Your Eyes: The Lessons of Blink.