To be used with guide of the same name, which is shelved under call no. HD 66 C74 1997 GUIDE. Leader guide from Workplace Relationships series to be used with this video. Leader guide is shelved under call number HD 42 C74 1997 LEADER GUIDE.

Participants come to understand why negative attitudes develop in the workplace. They learn the importance of demonstrating personal leadership in building and maintaining a positive work environment. Each person also acquires specific skills for resolving complaints, developing a winning attitude, and making their work environment more enjoyable and productive for themselves and their coworkers.

DVD