Includes bibliographical references (p. 275-287) and index.

Strengthening leadership at the departmental level -- Roles and responsibilities of chairs -- Leading the academic department -- Motivating, evaluating, and rewarding faculty members -- Supporting effective teaching in the department -- Providing feedback on classroom teaching -- Enhancing commitments to scholarship and service -- Team building through supportive communication -- Managing conflict -- Using feedback from the department -- Dean's role in developing departmental leadership -- Survival skills for departmental chairs -- Personal strategies for strengthening leadership effectiveness.