Includes bibliographical references and index.

Part 1: An overview of business ethics -- The importance of business ethics -- Stakeholder relationships, social responsibility, and corporate governance -- Sustainability, social and ethical dimension -- Part 2: Ethical issues and the institutionalization of business ethics -- The institutionalization of business ethics -- Emerging business ethics issues -- Part 3: The decision-making process -- Ethical decision making -- Individual factors: Moral philosophies and values -- Organizational factors: The role of ethical culture and relationships -- Part 4: Implementing business ethics into a global economy -- Developing and implementing an effective ethics program --Global business ethics issues -- Ethical leadership -- Technology: Ethics and social responsibility issues -- Part 5: Cases -- From the outside in: Corporate social responsibility at Patagonia -- Tesla accelerates the transition to sustainable energy -- An Apple a day: Ethics at Apple Inc. -- TOMS reinvents the one for one movement -- CVS smokes the competition in corporate social responsibility -- Bayer rounds up Monsanto -- Uber collides with controversy -- Herbalife Nutrition achieves success by managing risks -- Home Depot works on stakeholder relationships -- Brewed to perfection : New Belgium Brewing -- Google's search for solutions to privacy issues -- Big-box retailer Walmart makes big moves in social responsibility -- Volkswagen cleans up reputation after emissions scandal -- Zappos finds the perfect fit -- Starbucks serves up its social responsibility blend -- The Hershey Company's bittersweet success -- Wells Fargo banks on recovery -- Whole Foods Market refreshes its commitment to stakeholders -- The NCAA enforces penalties in college athletics -- Enron: Not accounting for the future.