Issued also in French under title: Vision 2030 : un plan stratégique à l'horizon 2030.

Vision 2030 looks at improving every aspect of the user’s experience, through a balance of online and in-person services. As users look for more online content, LAC will grow along with them, simplifying access. We will establish an ongoing dialogue with users. We will also review our services on a regular basis, to ensure that they continue to meet the needs of our clients.