Cover title.

Includes bibliographical references (pages 314-316) and index.

Communication foundations -- Focusing on interpersonal and group communication -- Communication analysis -- Preparing spoken and written messages - Communication through voice, electronic, and written messages -- Delivering good- and neutral-news messages -- Deliver bad-news messages -- Delivering persuasive messages -- Communication through reports and business presentations -- Managing data and using graphics -- Organizing and preparing reports and proposals -- Designing and delivering business presentations -- Communication for employment -- Interviewing for a job and preparing employment messages.

Created through a "student-driven, faculty-approved" review process, BCOM is an engaging and accessible learning solution designed to accommodate the diverse lifestyles of today's learners at a value-based price. BCOM features an engaging layout, high-interest and comprehensive content, current examples, and a personal tone. This is a complete hybrid learning solution, with a number of learning assets found at icanbcom.com. Bring Business Communication to life for your students with BCOM!