Maximum 3 simultaneous users.

Includes bibliographical references and index.

Communication and the quality of care -- Nonverbal communication -- Verbal communication -- Professional communication and behavior -- Modifying communication to a patient's unique needs -- Adapting communication to a patient's ability to understand -- Cultural sensitivity -- Interviewing techniques -- Patient education -- Electronic communication -- Communication skills you need to land that first job -- Fundamental writing skills.

Communication Skills for the Healthcare Professional, Enhanced Second Edition is a practical guide that covers essential verbal and nonverbal communication skills you need to become a strong communicator.

eBook