Accompanies: The skilled helper : a problem management and opportunity-development approach to helping / Gerard Egan, Wilma Schroeder.

Introduction -- The power of basics: Explore the ingredients of successful helping -- Review the problem-management and opportunity-development process -- Commit yourself to the helping relationship and the values that drive it -- Therapeutic presence: Tune in to clients and listen carefully -- Empathic responding: Work at mutual understanding -- Master the art of probing and summarizing -- Help clients challenge themselves: From new perspective to new behavior -- The action arrow: Right from the beginning help clients turn talk into life-enhancing action -- The three tasks of stage I: Help clients tell the story, the real story, and the right story -- Stage II: Help clients design and set problem-managing goals -- Stage II: Planning - help clients design the way forward.