Includes glossary. Includes index.

Introduction -- Build your team's infrastructure -- Pull together a winning team -- Get to know one another -- Establish your team's goals -- Agree on individuals' roles -- Agree on rules of conduct -- Set the stage for accountability -- Commit to a team contract -- Manage your team -- Make optimal team decisions -- Hold people accountable -- Give people recognition -- Resolve conflicts constructively -- Welcome new members -- Manage outside the team -- Close out your team -- Deliver the goods -- Learn from your team's experiences -- Appendix A: Rules inventory -- Appendix B: Cultural audit -- Appendix C: Team contract -- About the author.

"Great teams don't just happen. How often have you sat in team meetings complaining to yourself, Why does it take forever for this group to make a simple decision? What are we even trying to achieve?? As a team leader, you have the power to improve things.