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Hug your haters : how to embrace complaints and keep your customers
Book
Hug your haters : how to embrace complaints and keep your customers
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Title
Hug your haters : how to embrace complaints and keep your customers
Call No
HF 5415.5 B326 2016
Authors
Baer, Jay, 1969-
Subjects
Customer relations.
Consumer complaints.
Marketing.
Language
English
Published
New York, New York : Portfolio/PENGUIN, 2016
Publication Desc
xiii, 219 pages : illustrations (some color) ; 24 cm.
ISBN
9781101980675 (hardback)
LCCN
2015048426
Dimensions
24 cm.
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