Includes bibliographical references.

Successful teaching is based on strong relationships -- Problems inherent in the present ABCDF grading system -- Getting rid of external control psychology -- No failure in a Glasser quality school -- First day you meet your class you'll succeed -- Argument for the competence based classroom -- New way to teach -- Competence based classroom in the elementary school -- Competence based classroom in the secondary school -- Teaching the joy of reading -- Connecting replaces disciplining -- Role of the principal in a Glasser quality school.