Includes bibliographical references (p. 493-499) and index.

Role of the registrar: origins, evolution, and scope -- Academic policy and the registrar -- Registrar and curriculum development -- Issues for registrars at small colleges -- Managing the registrar's office -- Project management -- Implementation of student information systems -- Registration and related functions -- Academic scheduling and classroom utilization -- Communications with multiple constituencies: calendars catalogues and much more -- One-stop shop and virtual services -- Alternate IDs: life after social security numbers -- Distance education issues: the impact on academic records, financial aid, and enrollment -- Records retention and disaster recovery -- Credentials fraud, diploma mills, and accreditation mills -- Certifications of student enrollment status -- Certifying academic eligibility of student athletes -- Department of veterans affairs: educational benefits and certification -- Degree audit -- Transfer and articulation -- Graduation, commencement, and diplomas -- Preparing for accreditation -- Study abroad: accreditation and transcription issues -- Financial aid 101 -- Registrar and institutional research -- FERPA - the family educational rights and privacy act -- Solomon amendment -- Enrollment services and the community college registrar -- Issues for graduate school registrars -- Issues for law school registrars -- Issues for medical school registrars -- Theological institutions: special challenges, special opportunities -- Pastoral approaches to enrollment services -- Budgeting in a resource-lean environment -- AACRAO: a legacy of service.