Includes bibliographical references and index.

Illustrations --Acknowledgments -- pt. 1. Getting started -- 1. Introduction -- 2. A brief look at assessment -- Where does information literacy fit in? -- Where do libraries fit in? -- Levels of assessment -- Classroom assessment -- Programmatic assessment -- Institutional assessment -- Learning objectives -- Works cited and further reading -- 3. How to choose the right assessment tool -- Chapter organization -- pt. 2. The tools -- 4. Informal assessment techniques -- An overview of informal assessment -- Informal observations -- Informal questions -- Self-reflection -- Keys to success with informal assessment -- Tips for informal observations -- Tips for informal questioning -- Tips for instructor self-reflection -- Using the data from informal assessment -- Is informal assessment right for you? -- Works cited and further reading -- 5. Classroom assessment techniques -- An overview of classroom assessment techniques -- Preparation -- Examples of classroom assessment techniques -- Minute paper/muddiest point -- One sentence summary -- Defining features matrix -- Directed paraphrasing -- Pre-assessment using CATs -- Classroom response systems -- Using the results -- Are classroom assessment techniques right for you? -- Works cited and further reading --. 6. Surveys -- An overview of surveys -- Practical considerations -- Who and when -- Survey delivery -- Survey questions -- Steps for conducting a survey -- Are surveys right for you? -- Works cited and further reading -- 7. Interviewing -- An overview of interviewing -- Types of interviewing -- Informal interviewing -- Guided interviewing -- Open-ended interviewing -- Preparing for a successful interview -- Right after the interview -- Transcribing the data -- Analyzing the data -- Is interviewing right for your? -- Works cited and further reading -- 8. Focus groups -- An overview of focus groups -- Preparing for a successful focus group -- Conducting the focus group -- The focus group session -- Right after the session -- Transcribing the data -- Analyzing the data -- Example of a focus group study -- Assessment scenario -- The focus group plan -- Are focus groups right for you? -- Works cited and further reading -- 9. Knowledge tests -- An overview of knowledge tests -- Types of knowledge test items -- Creating knowledge tests -- Objective items -- Essay items -- Standardized tests -- Analyzing the data -- Are knowledge tests right for you? -- Works cited and further reading --. 10. Concept maps -- An overview of concept maps -- Types of concept maps -- Hierarchical concept maps -- Flat concept maps -- Creating and using concept maps -- Evaluating concept maps -- Is concept mapping right for you? -- Works cited and further reading -- 11. Performance and product assessments -- An overview of performance assessments -- Process -- Products -- Assignment design -- Writing an assignment prompt -- One last check of your assignment -- Scoring guides -- Analyzing data from performance assessments -- Are performance assessments right for you? -- Works cited and further reading -- 12. Portfolios -- An overview of portfolios -- What goes into a portfolio? -- Creating the portfolio assignment -- Programmatic and institutional assessment -- Collecting the material -- Electronic portfolios -- Assessing portfolios -- Are portfolios right for you? -- Works cited and further reading --. pt. 3. What to do with the information -- 13. Analyzing the data -- An overview of content analysis -- Steps in content analysis -- Software to assist with analyzing textual data -- An overview of descriptive statistics -- Steps in descriptive statistics -- Data tools -- Spreadsheets -- Statistical software -- Conclusion -- Works cited and further reading -- 14. Working with the results -- Sharing assessment results -- Identifying stakeholders -- Deciding what to share -- Presenting your results -- Putting assessment results to work -- Working with positive assessment results -- Working with negative results -- Conclusion -- Works cited and further reading -- Index.

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