Includes bibliographical references (p. 263-267) and index.

Preface -- Acknowledgments -- About the authors -- Preparing to lead -- Identifying types of groups and their leadership challenges -- Setting the groundwork for a high-performing team -- Planning your group's development -- Determining your leadership style -- Taking the lead -- Getting off to the right start -- Working smart -- Helping your group learn to get better -- Assessing your group's progress and achievements -- Appendix A: Quick start guide -- Appendix B: Negotiation and conflict resolution strategies -- Appendix C: A primer on giving and receiving feedback -- References -- Index.

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