From container: "Grades 7-12".

Conflict styles -- Communication blockers -- Get the facts -- Active listening -- "I" messages -- Body language -- Negotiation.

Susan Eikov Gree, executive producer ; Ellin Holohan and Susan Simmons, producers ; Ellin Holohan, writer ; Dutch Doscher, director

"Demonstrates how communication styles such as confrontation, avoidance, and problem-solving affect whether a disagreement escalates or gets resolved. Students explore the effects of each of these styles on interpersonal relationships"

DVD