Includes bibliographical references and index.

Frames of reference -- Priorities and needs : who is being helped? -- Illness burden and prevention -- Stigma -- The recovery vision -- Culture -- Practitioners, clients, and family members -- The drug companies -- Reforming mental health : deinstitutionalization and beyond -- The evidence base and "best practices" -- The continuum of mental health services -- Housing -- The interface with the criminal justice system -- Assessment and diagnosis -- Medical management -- Education, skills training, and cognitive-behavioural approaches -- Occupation -- The legal and ethical context of mental health practice -- Afterword : Lessons learned and future challenges.